Cookie policy

What are cookies?

Cookies are small files that a website stores in your browser to make it work, remember preferences and measure how it is used. This policy explains the cookies used by www.guestmaker.ai.

Who is responsible?

Hotelinking, S.L., Parc Bit, C/ Isaac Newton, Edificio Disset, 3rd floor, D9, 07121 Palma (Illes Balears), Spain. GuestMaker is a Hotelinking product. For privacy questions, contact dataprotection@hotelinking.com. Hotelinking privacy policy · Hotelinking legal notice.

Cookies we use

Strictly necessary

NameProviderPurposeDuration
cc_cookieGuestMakerStores your cookie choice6 months
gm_public_languageGuestMakerRemembers the language you selected1 year

These additional essential cookies are set only when you sign in or switch hotel accounts:

NameProviderPurposeDuration
__sessionGuestMakerKeeps the application sign-in sessionUp to 3 days (expires after 1 day of inactivity)
sb-auth-tokenGuestMakerLets the application access your account securely1 hour
multi_tenant_contextGuestMakerRemembers the hotel account selected in the application30 days

Analytics

NameProviderPurposeDuration
_gaGuestMakerDistinguishes visitors for Google Analytics 4Up to 2 years
_ga_<measurement ID>GuestMakerMaintains a Google Analytics 4 sessionUp to 2 years

The GA4 session cookie uses the pattern _ga_<measurement ID>. Its exact suffix depends on the measurement stream configured in Google Tag Manager.

Marketing

The GuestMaker site does not currently set its own marketing cookies. Opening the external demo form may involve cookies set by its provider on form.hotelinking.com.

We also use Vercel Web Analytics, which measures visits without cookies.

Legal basis

Essential cookies are used to provide the service. Analytics and marketing cookies are used only with your consent (GDPR Article 6(1)(a) and Spanish LSSI Article 22(2)). You may change your choice at any time.

How to manage or delete cookies

Use the cookie preferences button below to change your choice. You can also block or delete cookies in Chrome, Firefox, Safari or Edge. Some parts of the site may stop working if you block every cookie.

Your rights

You may withdraw consent at any time and request access, rectification, erasure, objection, restriction or portability by writing to dataprotection@hotelinking.com. You can complain to the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Changes to this policy

We will update this page when the cookies we use change and show the latest date above.

© 2026 GuestMaker · Hotelinking, S.L.·Palma de Mallorca - Spain